Last Updated: 02/23/2026

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between CognaSIM, Inc., and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: The Cloud Service is a hybrid desktop/cloud engineering simulation platform combining traditional CAD/FEA automation tools with AI-powered assistant.

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period

Use Limitations: Customer's use of the Cloud Service is subject to credit-based usage limits determined by Customer's subscription tier. Credits are consumed when using AI-powered features of the Cloud Service, with consumption based on the computational resources used per interaction. Each subscription tier provides a dened credit allocation that refreshes on a periodic basis. When Customer's available credits are exhausted, access to AI-powered features will be temporarily restricted until credits are refreshed. Provider reserves the right to modify credit allocations, refresh schedules, and tier denitions at any time upon reasonable notice to Customer. Current tier details and credit allocations are available within the Cloud Service.

Technical Support: Support is available through email at support@cognasim.com and through the in- app feedback button within the Cloud Service.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: CognaSIM, Inc.

Effective Date: The date Customer first accepts this Agreement. Governing Law: The laws of the State of Delaware.

Chosen Courts: The state or federal courts located in Delaware.

Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.

Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party’s intellectual property or other proprietary rights.

Customer Covered Claims: Any action, proceeding, or claim (1) that the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon a third party’s intellectual property or other proprietary rights; and (2) arising from or relating to Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The greater of USD $5000 or 1x the Fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.

Increased Claims:

Breach of Section 3 (Privacy & Security)
Breach of Section 10 (Condentiality) (however, excluding any data or security breaches)
An Indemnifying Party’s indemnification obligations

Increased Cap Amount: The greater of USD $25,000 or 5x the Fees paid or payable by Customer to Provider in the 12 month period immediately before the claim.

Unlimited Claims: Claims resulting from fraud, gross negligence or willful misconduct

Notice Address:

For Provider: security@cognasim.com
For Customer: The main email address on Customer's account.